Current Project
2017 - Present - CEU Events
Adviser | Consultant | Entrepreneur
Currently disrupting Continuing Education by building a new model that makes the existing model obsolete.
ThermaSol
2014 - 2017
Vice President of Sales + Marketing
Seven consecutive years of increased US sales accounting for total of 121% in growth since joining company in late 2009
Guided ThermaSol brand to major uplift of re-branding and re-positioning in steam shower category including implementation of Experience Zones (retail displays)
Successfully recruited and hired top award winning industry sales managers and sales teams throughout the United States
Created and maintained cloud based reporting platform for internal use and representatives
Restructured customer service department by implementing Zendesk and TalkDesk products resulting in increase of the customer satisfaction
Supervised and guided the development of the company's online customer portal for Authorized Resellers, Plumbers, and Trade professionals
Implemented tracking tools on the website to track consumer behaviors for strategic marketing campaigns
Created and maintained ThermaSol's Solution Center
Created two IDCEC accredited CEU courses approved by ASID, IDC, IIDA, NKBA and AIA
2009 - 2014
Western Regional Sales Manager
Initiated and launched revolutionary industry cross marketing program with faucet manufacturers
Initiated and created the DPHa Webinar on Steam Systems
Responsible for initiating and implementing the Modern style trim, resulting in best seller compared to other styles
Initiated and launched company marketing materials, including binders, Bluetooth Zone, online specifications and multiple PowerPoint/Keynote training presentations
Designed and implemented an online tool to effectively manage and track marketing materials and showroom updates with automated sales reporting on a national level using Google Apps. Continuous development of new tools for sales team and management to promote a more efficient work environment
Managing and overseeing sales in the Western region (CA, AR. LA, MN, WI, ND, SD, IA, NE, KS, MO, AK, WA, OR, HI, AZ, NM, NV, CO, MT, ID, WY, UT and TX) represented by 11 independent representative agencies
DPHa Education Committee Co-Chair
Sonia America
2007 - 2009
Western Regional Sales Manager
Managing and overseeing sales in the Western Region (CA, AK, WA, OR, HI, AZ, NM, NV, CO, MT, ID, WY, UT, TX and Vancouver Canada) represented by 6 independent representative agencies
Designed and implemented an online tools to effectively manage and track marketing materials and showroom updates on a national level. Continuous development of new tools for sales team and management to promote a more efficient work environment
Redesigned the Price List to meet and satisfy the US market’s needs and demands
DPHa Technology Committee Co-Chair
waterdecor
2001 - 2007
General Manager/Vice President
Strategically managed and launched branding of company name and products
Responsible for the result of sales increase of at least 95% annually since 2004
Responsible for initiating and implementing the design of the ‘touch-less’ faucet, resulting in receiving the 2007 Product Design Award from Hospitality Design and Most Innovative Product award in 2005 from Decorative Plumbing Hardware and Association
Set the direction for the business and establishing initiatives for new product line growth
Responsible for hiring and managing approximately 20 sales team members
Responsible for expanding from 20 to more than 130 high-end showrooms nationwide
Initiated and launched the architectural database of nearly 5,000 architects
Designed program to service architects and designers including online access to detailed product specifications, DXF files and service parts
Worked closely with designers and engineering team to develop product conceptualization and design
Developed and maintained strong relationships with industry sales members, including members of DPHA
Initiated and determined optimal marketing tactics including the creation of presentation materials for external presentations and pitches of existing and new product lines
Initiated, created and launched company marketing materials, including company website, catalogs, ads, brochures and unique packaging
Organized and conducted the design of company product displays and industry expo booths